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  Public Ticket #1601983
Missing Favicon?
Closed

Comments

  •  1
    Mannenmedia started the conversation
    June 7, 2018 at 12:20pm

    Hi Penci, 

    my favicon seems to be missing, but I can still see it's there in Customizer. I reuploaded it, but still no effect.

    Multiple computers tested, all no favicon.

    Any clue what to do about this silly problem?

    THANKS!

  •  1
    Mannenmedia replied
    June 7, 2018 at 12:20pm

    Attachment

  •  2,700
    PenciDesign replied
    June 7, 2018 at 3:43pm

    Hi,

    This is cache issue. Please wait browser clearly the cache.

    You can check favicon of your site here


    Best Regards,

    PenciDesign

  •  1
    Mannenmedia replied
    June 7, 2018 at 4:36pm

    "Please wait browser clearly the cache."

    What does that mean?

  •  2,700
    PenciDesign replied
    June 7, 2018 at 4:38pm

    Hi,

    Because by default the browser will saved the favicon icon in caching of browser. And you just need to wait it clearly - browser will auto clearly the favicon cache after some time.


    Best Regards,

    PenciDesign

  •  1
    Mannenmedia replied
    June 7, 2018 at 4:45pm

    Mmhhh sorry, my english is not that great to understand what that means. Could you explain it again? Do I need to do something in my Chrome browser?

    This issue is already been two weeks.

  •  2,700
    PenciDesign replied
    June 7, 2018 at 4:46pm

    Hi,

    Explain simple is: just need to wait, after some time, the favicon will auto displayed


    Best Regards,

    PenciDesign