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  Public Ticket #1604092
fonts not working on mobile
Closed

Comments

  • Or started the conversation
    June 9, 2018 at 10:49am

    Hi,

    On my mobile the fonts are different than the fonts on my pc.

    Thanks

  •  2,700
    PenciDesign replied
    June 9, 2018 at 10:56am

    Hi,

    I just checked your site on mobile and I see everything working fine.

    Check this image - It's the same on desktop & mobile


    Best Regards,

    PenciDesign

  • Or replied
    June 9, 2018 at 11:01am

    Oh, so that means both are showing it wrong. See in the image I've attached what I see on my PC.

  •  2,700
    PenciDesign replied
    June 9, 2018 at 2:17pm

    Hi,

    I see you've deactivate all google fonts on your site. So, if you want to use any new font, you need to upload that font via Dashboard > Soledad > Custom Fonts


    Best Regards,

    PenciDesign

  • Or replied
    June 9, 2018 at 3:06pm

    Can I activate them instead of uploading new files?

    I've tried adding the fonts via Custom Fonts and now I can see on my mobile that the Home Page and About Me page are working fine, but in the post the fonts are still not showing.

  •  2,700
    PenciDesign replied
    June 9, 2018 at 4:04pm

    Hi,

    Sure. You can active for use google fonts on your site via Customize > General Options.


    Best Regards,

    PenciDesign

  • Or replied
    June 9, 2018 at 4:12pm

    But that's the first thing I did - I chose the fonts via the General Options and they didn't show on my mobile. That's why I asked for your help.

    Anyway, I still can't see the correct fonts on a Post Page, even with the Custom Fonts files.

  •  2,700
    PenciDesign replied
    June 10, 2018 at 7:49am

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - What's the font you want to use for heading titles, menu and body text? Please list it for me.

    in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  • Or replied
    June 10, 2018 at 9:30am

    Hi

    It seems like I was having a cache problem and that's why just one page was showing it wrong, but now everything works.

    Thanks for the help!