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  Public Ticket #1609899
Block item error
Closed

Comments

  • Marcell Demény started the conversation

    Hello,

    I use the Spa Wellnes template on my website, but when I modify a page for block_6 and block_5, this error is written:
    Fatal error: Call to undefined function penci_get_post_class () in /web/interlicit/szabadagazdi/wp-content/plugins/penci-framework/shortcodes/block_6/content-items.php on line 10

    Can you please help me out there? It does this every time you upgrade. Maybe if these files are broken then would this be sent to me?

    Thanks!

    Regards:
    Marcell Demény

  •  501
    Penci replied

    Hi,

    Sorry about this issue.

    Could you please send me your website information ( url site, username and password ) in order for me to have access to know the exact issue.

    Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

    In a private reply. Our team support will check it help you.


    Best Regards,
    PenciDesign

  • Marcell Demény replied

    Hello,

    I've created an admin drive through which you can enter the page. I can not give you an FTP host because there are so many other websites and I can not give you access for privacy reasons. If necessary I can send the wrong .php files.
    Within Admin, within the "Pages" menu item "Home" page, if you modify something, the error message will occur. After updating then everything goes ok.

    User: pencidesign
    Pass: pencidesign01
    Login: http: //szabadagazdi.vermis.hu/wp-admin

    Regards:
    Marcell Demény

  •  501
    Penci replied

    Hi,

    I just checked your site.

    Seem you  using our theme with the old version or your install is missing. I just updated the theme and it working fine now.

    If you want know how to optimized your site speed, please check this guide: https://pencidesign.ticksy.com/article/11405

    Best Regards,
    Pencidesign

  • Marcell Demény replied

    Hello,

    Thanks for the help. I watched and changed a text in the "Pages" section under "Open page", updated it and typed it (attached image).

    Can you please help me in what might be the problem?

    Thanks!

    Regards:
    Marcell Demény

  • Marcell Demény replied

    Hello,

    I managed to solve the problem. I updated my template and then all the plugins and now works on page editing.
    If there is a problem with the template, then I'll write it later.

    Thanks!

    Regards:
    Marcell Demény