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  Public Ticket #1610812
Cookies Pop Up
Closed

Comments

  • Mariana started the conversation

    Hi, i enabled the cookies pop up in the general settings but i realized that is not a proper pop up where the user has the accept button at first sight. is there any way to change that? and i was testing it in another browser and i can't actually see it... i already delete cookies and cache. thanks

  •  2,700
    PenciDesign replied

    Hi,

    1/ No - most of the cookie policy popup display like that. We don't support for change the way it look.

    2/ Have you enabled that? If you enabled it, let's check your site on anonymous browser to get correct results.

    If you didn't see it appears, I think you're using child theme and modified the codes in footer.php file. Let's update the code from footer.php file in parent theme to your child theme.


    Best Regards,

    PenciDesign

  • Mariana replied

    Ok, doesnt matter because i need the view to be different. I disable it but now the cookies plugin i used to use before i activate that is not working anymore :/

  •  2,700
    PenciDesign replied

    Hi,

    Please make sure you clearly all the cache and as I said: Let's check it on anonymous browser to get correct results


    Best Regards,

    PenciDesign

  • Mariana replied

    yes, that's what i did... but still nothing :/

  •  2,700
    PenciDesign replied

    Hi,

    Please send me your admin url and admin account ( username and password  ) in a private reply. I will take it a look. 


    Best Regards,

    PenciDesign

  •   Mariana replied privately
  •   PenciDesign replied privately
  •   Mariana replied privately