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  Public Ticket #1611583
Customisation
Closed

Comments

  • swoodhouse91 started the conversation

    Hi there,

    I am having an issue with customising the appearance of the Soledad theme. I have included some screenshots to illustrate examples.

    On the customisation page, I am able to select each option and it changes in the live preview (using the slider as an example here). However, some styles appear exactly the same- see how Style 3 and Style 5 of the slider appear the same in my live preview.

    After I have selected and published Style 5, when I visit my actual website, the slider appears a completely different style which was not visible in my customisation. Similarly, I do not seem able to change the position of the menu, which is appearing as a sidebar style in my live preview. On the website itself, it has positioned itself underneath the banner.

    This is growing increasingly difficult as I am not able to accurately make changes to any part of the website. Is this an issue with the Soledad theme?

  •  2,700
    PenciDesign replied

    Hi,

    Seem you have a cache plugin or another plugin caused that issue.

    Please try deactivate all plugins( except plugins come from this theme ) and try it again. After it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign