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  Public Ticket #1612395
Problems with search function and wordpress customizer
Closed

Comments

  •  6
    Torsten started the conversation

    Hi there dear Pencidesign-Team,

    since a while I am having problems with the search function in my menu-header bar. If you try to type something into it, it immediately sends you t a 404 page. On this page you are able to do a working search. 
    I already have tried to disable all installed plugins - as I thought, that this might be a conflict. 
    Another strange thing is, that I cannot save and publish things on the wordpress customizer anymore. Here I also disabled all plugins ... But nothing changes ...
    Any idea, what could have happened here?

    Best and warmest regards
    Torsten

  •  2,700
    PenciDesign replied

    Hi,

    As I checked, the issues caused by you did minified javascript from WP Rocket. Let's un-minified javascript from that plugin.


    Best Regards,

    PenciDesign

  •  6
    Torsten replied

    Hi there ...

    thanks for your reply. I have disabled all javascript optimizations, emptied all caches, and tried again. The search function still does not work - and does the redirect to a 404 page called "/undefined". Additionally the wordpress cusomizer now shows up this message: "json_parse_error" ...

    best regards

    Torsten


  •  2,700
    PenciDesign replied

    Hi,

    Please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply.

    I will check it help you. 

    Best Regards,

    PenciDesign

  •   Torsten replied privately
  •   Torsten replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Please un-block for me:

    http://prntscr.com/jw7efm


    Best Regards,

    PenciDesign

  •   Torsten replied privately
  •   PenciDesign replied privately
  •   Torsten replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just tried deactivate all plugins and I see it working fine now.

    So, please check again your plugins - this issue doesn't related with our theme.


    Best Regards,

    PenciDesign

  •   Torsten replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Seem that's issues with wordpress core. Because when I remove all your draft in Customizer and now it working fine.

    I see a lot of people use Wordpress has issues similar like this.


    Best Regards,

    PenciDesign

  •  6
    Torsten replied

    I have found the plugin, which causes the issue with the search function. It's "Google Analytics Germanized".

    And thank you very much for the tipp related to the customizer. So I do understand it, that i just have to delete all old drafts within the tool, and it should work fine then?

    Thank you very much for your patience!

    Best and warmest regards

    Torsten

  •  2,700
    PenciDesign replied

    Hi,

    I've fixed it help you isues with customize. It working fine now


    Best Regards,

    PenciDesign

  •  6
    Torsten replied

    I thank you very VERY much! :) Have a nice day! :)

    Best and warmest regards!

    Torsten