Seem you have issues with your install before. Because when I tried to remove the old version - It can't be done. So, please send me more your FTP account ( include FTP host, FTP username, FTP password ) or your hosting account. I will re-update it help you.
Failed to update from 5.2 to 5.3 due to the error below.
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi,
Have you use auto-update feature from version 5.2?
You just need go to Appearance > Themes > click to "Update Now"
Wait for it done and go to Appearance > Install Plugins > update all plugins come with the theme which you're using.
Best Regards,
PenciDesign
I used the auto update function as you described !
Appearance > Themes > click to "Update Now"
then experienced this error "PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
Hmm, strange.
Ok. No problems, let's send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.
Best Regards,
PenciDesign
Hi,
Seem you have issues with your install before. Because when I tried to remove the old version - It can't be done. So, please send me more your FTP account ( include FTP host, FTP username, FTP password ) or your hosting account. I will re-update it help you.
Best Regards,
PenciDesign
Hi,
Yeah, i just back to parent folder and I can see all the folder. But, can you tell me where theme folder located?
Best Regards,
PenciDesign
Cheers!
I am really appreciated
Thank you for your great service and the useful video.