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  Public Ticket #1618536
Custom Sidebar Widgets
Closed

Comments

  • Buxykay started the conversation

    Hi I purchased the PenNews - News/ Magazine/ Business/ Portfolio/ Landing AMP WordPress Theme. I am more than satisfied with the theme however I have a few questions about the CUSTOM SIDEBAR WIDGETS BLOCKS that came with the theme.

    How can I configure the custom sidebar widgets blocks to display a desired category posts and not all recent posts?

    Thanks.

  •  2,700
    PenciDesign replied

    Hi,

    Thank you for purchased our theme and loving it.

    When you drag & drop "PenNews Block" widget to sidebar, you can click on "Build Query" to filter your posts by category.


    Best Regards,

    PenciDesign

  • Buxykay replied

    Thanks for your quick reply. Yes I did that but for some reason it did not work. I clicked on Build Query but it did not show where to change the category. I also used the Ajax Filter but nothing happened. 

    Can you please show me the steps to take? By the way I am still testing the theme on Xampp local host and have not yet deployed it to the web.

  •  2,700
    PenciDesign replied

    Hi,

    Have you try deactivate all plugins ( excerpt plugins come with this theme ) and try it again? After it work, let's enable each plugin to check what's plugin caused this issue.

    If it still doesn't work please make your site live and send me your admin url & admin account ( username and password  ). And we will take it a look help you.

    Best Regards,

    PenciDesign

  • Buxykay replied

    HI,

    I deactivated the plugins and even deleted some of them but it is still not working. The Pennews Block widgets work fine with pages but not when I place them on the sidebars.

    I am still testing on localhost because I have not yet decided which website to use it for. I have not yet even bought a domain name.

    All I can do is to probably install it in a subdirectory of one of my websites.

  •  2,700
    PenciDesign replied

    Hi,

    Ok. Can you setup it in a subdirectory of one of your websites and send me the information. I will take it a look to see what's problems


    Best Regards,

    PenciDesign

  •   Buxykay replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just tried click on "Build Query" and I see it working fine: http://prntscr.com/jylqna


    Best Regards,

    PenciDesign

  • Buxykay replied

    Hi,

    I guess it is a problem with the Firefox browser.. I use Firefox browser and it did not work. I tried it in Chrome, Internet Explorer and Microsoft Edge and it is working.

    It does not work in Firefox. Do you have an ideal how I can solve this problem with Firefox?


    Thanks.

  •  2,700
    PenciDesign replied

    Hi,

    Hmm, strange. Yeah, seem it doesn't work on Firefox.

    I will tell with our developers about this, current please use Chrome to config it.


    Best Regards,

    PenciDesign

  • Buxykay replied

    Hi,

    It is working now. I think the bug was fixed in the new update. 

    Thanks.

  •  2,700
    PenciDesign replied

    Hi,

    Yeah, we've fixed it in the latest update We're sorry for all inconvenience on this.

    Best Regards,

    PenciDesign