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  Public Ticket #1623155
updates
Closed

Comments

  • freedeal started the conversation

    i use Pennews as a theme in Wordpress, the updates must i do everytime an update or does the system do that automatically?

     

    Thanks,

    Best regards Silvio

  •  2,699
    PenciDesign replied

    Hi,

    Thank you for use PenNews.

    Yeah, this theme is auto-updates. To update this theme you just need:

    1/ Go to Appearance > Themes > click to button "Update Now" and wait until it  done.

    2/ Go to Appearance > Install Plugins > update all plugins which you're using.


    Best Regards,

    PenciDesign

  • FairyStoneVintage replied

    WP-Bakery needs to be updated, it's broken.  Can you please take a look into it?

  • freedeal replied

    When i want to update WP-Bakery than i must pay? is that normal?

    Best regards Silvio

  •  2,699
    PenciDesign replied

    Hi,

    To update WPBakery Page Builder, please do following steps:

    1/ Go to Plugins > All Plugins > delete old plugin WPBakery Page Builder.

    2/ Go to Appearance > Install Plugins > re-install plugin WPBakery Page Builder - and you will get latest version of that plugin

    You don't need to pay for update WPBakery Page Builder.

    Best Regards,

    PenciDesign

  • freedeal replied

    Hi,

    And if i buy a licence WPBakery Page Builder? is that a payment every year or for a lifetime use? And can i activate that plugin where the plugin is install?


    Thanks for your help...Best regards
    Silvio

  •  2,699
    PenciDesign replied

    Hi,

    Yeah, if you get  WPBakery Page Builder - you can active that plugin. But, I think you don't need to do that because you can use this plugin without active key & legal because we've bought extended license from  WPBakery Page Builder.


    Best Regards,

    PenciDesign

  • freedeal replied

    Hi,
    I can't update WPBakery Page Builder, i can't delete it and re-install the plugin. When i delete it is still there. And i don't see where i can re-install. Do you have a tip for me?

    Best Regards,
    Silvio

  •  2,699
    PenciDesign replied

    Hi,

    If so, you have some issues with your hosting. Let's login to your hosting > File Magager > publish_html > wp-content > plugins > delete folder 'js_composer' there.

    After that, go back to your admin and go to Appearance > Install Plugins > and re-install this plugin.

    Appearance > Install Plugins just appears when you removed one in all plugins come with this theme. It will doesn't appears when you installed all recommend plugins come with the theme.


    Best Regards,

    PenciDesign