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  Public Ticket #1635412
Wordpress Mobile App
Closed

Comments

  • schyseth started the conversation
    July 9, 2018 at 9:19am

    Hi there :-)

    Firstly, GREAT theme! Beautiful design and function.


    One question, please.

    When I update a post using the WordPress mobile app, it breaks the image captions in the post. This has just started to happen in the last few weeks.

    Can you help me figure out what is going on?

    Thank you,

  •  2,700
    PenciDesign replied
    July 9, 2018 at 9:21am

    Hi,

    Thank you for loving our theme.

    Have you try deactivate all plugins and check it again?


    Best Regards,

    PenciDesign

  • schyseth replied
    July 10, 2018 at 1:19am

    Hi there,

    I have tried to disable all the plugins, and check again. But the same problem is still happening.

    Can you help me?

    Thank you,

    Seth

  • schyseth replied
    July 10, 2018 at 1:24am

    For example, before I update my post on the mobile app, all the picture captions are fine. 

    After I update the post from the mobile app, the picture captions look like this (see attachment).

    The url for that post is: https://www.forsomethingmore.com/apathy-was-killing-me/

    Thank you,

    Seth

  •  2,700
    PenciDesign replied
    July 10, 2018 at 3:22am

    Hi,

    Seem that's not issues with mobile app - that's issues with your content inside caption image.

    You have this text  I don't care  => maybe characters  '  is problems.

    Please try remove it, and re-add your caption image with the text is  I dont care   or   I do not care  and try it again


    Best Regards,

    PenciDesign

  • schyseth replied
    July 10, 2018 at 4:03am

    The captions are still not working. 

    Basically, when I update a post from the mobile app, it deletes the caption from the photo, and it breaks the format too.

    I am using some custom CSS to create my photo captions.

    I really need to use the mobile app for updates, but it is breaking the photo captions.

    Do you know what is going on?

  •  2,700
    PenciDesign replied
    July 10, 2018 at 9:12am

    Hi,

    Seem that's issues come with Wordpress Mobile App because I just checked the theme itself and it doesn't make any broken for caption images

    I think you should try contact to author of that app and ask them about this.


    Best Regards,

    PenciDesign

  • schyseth replied
    July 11, 2018 at 12:00am

    Do you think my problem could be with my custom CSS?

  •  2,700
    PenciDesign replied
    July 11, 2018 at 3:40am

    Hi,

    No - The broken caption like here doesn't related with the custom CSS.


    Best Regards,

    PenciDesign