Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1643261
Updating To new version
Closed

Comments

  • Smithsology started the conversation

    Hi Gentlemen,

    Yesterday I updated the pen news theme to the version 5.0 and since then my page have gone haywire. I dont even know where to start fixing anything since obviously I have not touched any of my previous works. Can you please assist in letting me know what I should do ?


    Thanks guys



  •  2,700
    PenciDesign replied

    Hi,

    Have you update all plugins come with this theme after updated the latest version?

    If not, go to Appearance > Install Plugins > and update all plugins which you're using.

    If this issue still appears, please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.


    Best Regards,

    PenciDesign

  •   Smithsology replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I see your site fine - no any issues:

    http://prntscr.com/k7bclg

    http://prntscr.com/k7bd8l


    Best Regards,

    PenciDesign

  • Smithsology replied

    Hello I did a backup restore and made the changes one by one before i found the fault.


    Thanks

  •  2,700
    PenciDesign replied

    So, Is it ok now? Because as I see your theme now is version 5.0 and everything working fine.


    Best Regards,

    PenciDesign

  • Smithsology replied

    yes, so far so good. It is one of the plugin. Thank you