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  Public Ticket #1643824
WPBakery broken
Closed

Comments

  • dmh724 started the conversation

    Hello,

    I just installed W3 Total Cache and Autoptimize and it broke WPBakery. It goes to the loading screen with the chefs hat and then stops. I uninstalled both plugins but its still broken. Please help!

  •  2,700
    PenciDesign replied

    Hi,

    Please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply. I will check it help you. 

    Best Regards,

    PenciDesign

  •   dmh724 replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just checked your site - I see the edit page screen still working fine - just front-end editor is broken.

    Seem you have a plugin caused this issue - please try deactivate all plugins and try it again. After it work, let's enable each plugin to check what's plugin caused this issue. You're using too much plugins, so I want you do that for yourself - It's better than me.


    Best Regards,

    PenciDesign

  • dmh724 replied

    I have done this. It is not an issue with one of my plugins. It is an issue that happened from W3 Total Cache or Autoptimize. Do you know what would cause the front end editor to stop loading at that point? A missing file or something the two caching plugins could have changed? I know that the minification settings were breaking a lot of CSS and Javascript.

  • dmh724 replied

    Update: The issue was being caused by Cloudflare's Rocket Loader. The asynchronous loading of javascript was preventing the front-end editor from fully loading.