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  Public Ticket #1658056
Problem with update
Closed

Comments

  • Auriel Gallimore started the conversation
    July 28, 2018 at 7:18pm

    I attempted to update my version of soledad (simple version) and all of my formatting, including header, menu, colors and sidebar were lost.  I had been using the child theme previously and luckily still have this theme on wordpress with most of my formatting.  However, how do I get my formatting to transfer to the updated version.  My site is not live yet.

  •  2,700
    PenciDesign replied
    July 29, 2018 at 2:57am

    Hi,

    If you're using child theme - after updated the parent theme, you need to active again your child theme - your child theme doesn't need to update. It will inherit the parent theme


    Best Regards,

    PenciDesign

  • Auriel Gallimore replied
    August 3, 2018 at 7:10pm

    I did reactivate the child theme but I am missing my top menu and multiple widgets including the about me widget. How do I get these back? Or do I have to basically redo certain sections of my site for every update?

  •  2,700
    PenciDesign replied
    August 4, 2018 at 3:42am

    Hi,

    1/ You can go to Appearance > Menus > and make sure you selected "Primary Menu" for your main menu.

    2/ For widgets, please go to Appearance > Widgets > scroll down on the bottom, where it say "Inactive Widgets" > drag & drop widgets back to your main sidebar.

    There is no way to redo that from the theme.


    Best Regards,

    PenciDesign