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  Public Ticket #1673892
Facebook live chat Integration
Closed

Comments

  • pulkitd started the conversation

    Hi,

    I recently integrated facebook live chat in the website but problem is the messenger button is showing on right side while chat window comes to left side which should not happen as both should be on right side. Please help how to fix this?

  •  2,699
    PenciDesign replied

    Hi,

    Please try add more this code to Customize > Custom CSS to fixed it:

    .fb-customerchat, .fb-customerchat span, .fb-customerchat span iframe[style] {
        width: 375px !important;
    }
    

    Best Regards,

    PenciDesign

  • pulkitd replied

    That did not work. I also cleared cache, chatbox still opens on the left. Website is simonekalika.com

  •  2,699
    PenciDesign replied

    Hi,

    You've missing a letter in Customize > Custom CSS, here is your custom CSS at the end:

    .grid-post-box-meta, .header-standard .author-post, .penci-post-box-meta .penci-box-meta, .overlay-header-box .overlay-author, .post-box-meta-single, .tags-share-box{ font-size: 12px; 
    .fb-customerchat, .fb-customerchat span, .fb-customerchat span iframe[style] {
        width: 375px !important;
    }
    

    Please replace it to:

    .grid-post-box-meta, .header-standard .author-post, .penci-post-box-meta .penci-box-meta, .overlay-header-box .overlay-author, .post-box-meta-single, .tags-share-box{ font-size: 12px; }
    .fb-customerchat, .fb-customerchat span, .fb-customerchat span iframe[style] {
        width: 375px !important;
    }
    

    Best Regards,

    PenciDesign

  • pulkitd replied

    Oh! Thanks! It's working now. Will the changes stay even after theme is updated as I am designing this website for a client.

  •  2,699
    PenciDesign replied

    Yeah, all the customizer data will not lose after updated the theme.


    Best Regards,

    PenciDesign

  • pulkitd replied

    In the homepage featured boxes, is it possible to make the white background behind text transparent.

  •  2,699
    PenciDesign replied

    Hi,

    I'm not clearly about your question, can you tell me more about this?


    Best Regards,

    PenciDesign

  • pulkitd replied

    The white background highlighted in the image. Is it possible to make it transparent so the image below will be visible under text. I have attached the image.


  • pulkitd replied

    Here is a bigger image.

  • pulkitd replied

    Is it possible to move slider at the middle or it will stay at top?

  •  2,699
    PenciDesign replied

    Hi,

    1/ Please add more this code to Customize > Custom CSS to do that:

    ul.homepage-featured-boxes .penci-fea-in h4 span span{ background: rgba(255, 255, 255, 0.8);  }
    

    Change number 8 to opacity value you want.

    2/ Sorry, the slider will be always on the top.


    Best Regards,

    PenciDesign

  • pulkitd replied

    That worked. Thanks!!

    Is it possible to adjust the position of text in those homepage featured boxes?

    I also want to display reviews from facebook page on my homepage, is it possible?

  • pulkitd replied

    Also, is it possible to change the font of text in featured boxes?

    And there is one post which I always want to be on homepage in slider, is there any code for that?

  •  2,699
    PenciDesign replied

    Hi,

    1/ Please add more this code to Customize > Custom CSS to do that:

    ul.homepage-featured-boxes .penci-fea-in h4{ top: auto; bottom: 10px; }
    

    2 & 3/ Unfortunately, currently this theme doesn't support this features.


    Best Regards,

    PenciDesign