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  Public Ticket #1674285
Featured homepage slider
Closed

Comments

  • Tara started the conversation

    Everything was working okay, but then the featured slider on my homepage stopped working. Whenever I try to view it from Wordpress dashboard, where it says "Visit Site" - it shows that it's working, however it also does NOT show all my content, and includes the Soledad Hipster content mixed in with mine. 

    But when I click "Customize" - my content that I've edited so far is all there the way I want it, EXCEPT the featured slider. It looks like it's trying to load something but will not. Not sure what the problem is or how to fix it. 

    Ques. 1 - why when I click on "Visit Site" from dashboard, it doesn't show the same site content as when I click "customizer"? Does it matter? Or is this because it is not published yet?

    Ques. 2 - why isn't the featured slider (the same one used in the hipster demo), working for me anymore? 

    Thanks,Tara

  •  2,699
    PenciDesign replied

    Hi,

    1/ Seem that's the cache issue. If you don't use any plugin for cache - let's contact with your hosting provider and requirement them disable the cache on your site.

    2/ Maybe you did something to make the featured image doesn't work. Please try disable all plugins ( except plugins come from this theme ) and try it again. After it work, let's enable each plugin to find what's plugin caused this issue. Note important: Let's do that when your hosting provider disable cache to get correct results.


    Best Regards,

    PenciDesign

  • Tara replied

    thanks so much! I found out that there was an automatic cashe plugin through my host, and by setting it to 0, that solved the slider issue. 

    However, when I go to Visit site, it’s still not coming up with the site I’ve fully created. But I think that’s a wordpress Issue ... 

    I did have another ques. I enabled the homepage feature boxes that I think were already included as an option with the theme. I like the way they look, however is there a way to add a page or url to them so that when they are clicked on, they take you somewhere? Right now, they light up a bit like you can click on them, but they don’t have any link or page attached. Was trying to figure out how to enable them To open up to something but could not figure it out. 

    Thanks again for all your help and for creating a beautiful theme. 

  •  2,699
    PenciDesign replied

    Hi,

    You can fill the URL you want for homepage featured boxes via Homepage Featured Box 1st URL  ( for example ) like on this image


    Best Regards,

    PenciDesign