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  Public Ticket #1676521
malfunction of visual composer on pennews templates
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Comments

  • Julien Niamke started the conversation

    hello to you Pennews Group, my name is NIAMKE Julien, I am the developer of OXLEY UNIVERSITY. I'm currently having a big problem urgently with the WP BACKERRY Page builder (Visual Composer) which does not work on Pennews theme anymore and we would like you to fix this problem as soon as possible

  •  2,700
    PenciDesign replied

    Hi,

    Can you tell me detail about what doesn't work?

    If you can't see WPbakery Page Builder when you edit your homepage, seem your hosting limited value SubstituteMaxLineLength - just need increase it and it will work fine.

    Let's add more this code to at the end of htacess file:

    <ifmodule mod_security.c="">
        SecFilterRemove 000267
    </ifmodule>
    SubstituteMaxLineLength 100m

    If after you added the code to the end of htaccess file and you got error 500 when view your site, let's contact with your hosting provider and requirements them allow you for SubstituteMaxLineLength & SecFilterRemove feature.

    Best Regards,

    PenciDesign