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  Public Ticket #1678490
Penci Framework plugin conflicting with Wordpress Visual & Text Editor
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Comments

  • Adedot started the conversation

    It started about two days ago... my Wordpress Editor just stopped working, i couldn't create a new post. Both the visual and text editor tabs are no longer clickable. 

    After a few troubleshoots, I uninstalled all my plugins and after installing them back, one after the other, I realized it was the Penci Framework plugin that was causing the conflict.

    Please I need help resolving this ASAP, as I'm unable to create new posts, and deactivating it just wipes off my entire homepage and website contents. 

    Thank you.

  •  2,700
    PenciDesign replied

    Hi,

    Seem your hosting limited value SubstituteMaxLineLength - just need increase it and it will work fine.

    Let's add more this code to at the end of htacess file:

    <IfModule mod_security.c>    
        SecFilterRemove 000267
    </IfModule>
    SubstituteMaxLineLength 100m

    If after you added the code to the end of htaccess file and you got error 500 when view your site, let's contact with your hosting provider and requirements them allow you for SubstituteMaxLineLength & SecFilterRemove feature.

    Best Regards,

    PenciDesign

  • Adedot replied

    I have added this code: 

    <IfModule mod_security.c>    
        SecFilterRemove 000267
    </IfModule>
    SubstituteMaxLineLength 100m

    to the end of my .htaccess file. No errors, all my site content load fine but the visual editor is still not working.

  •  2,700
    PenciDesign replied

    Hi,

    Please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply - I will check it help you. 


    Best Regards,

    PenciDesign

  •   Adedot replied privately
  •   Adedot replied privately
  •   Adedot replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just checked your site and I found the plugin Mashshare Share Buttons is the issues.

    I just deactivated that plugin and it working fine.

    Best Regards,

    PenciDesign