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  Public Ticket #1695083
Gallery
Closed

Comments

  •  2
    jpinheiro started the conversation

    Another problem is with the gallery. If you have one photo horizontally and one vertical, you create a huge blank space when you click the arrow to move the photos. See picture:

    Q.: Please, with some urgency, could you help me solve the photo credits problem? Just put the site without the credits and are already calling me and complaining that the name of the photographers is not appearing

  •  501
    Penci replied

    Hi,

    Thank you for all your feedback.

    About problem is with the gallery. Please let me know position you are using the gallery.


    Best Regards,

    PenciDesign

  •  2
    jpinheiro replied

    See the example: https://www.sopacultural.com/assador-rios-apresenta-novos-cortes-no-festival-de-cordeiro/

    The text does not rise to occupy the place of the image ... It is a blank space!

    As soon as I check, I'll remove the gallery!

    Thank you!

  •  501
    Penci replied

    Hi,

    Please send me your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. I will fix this issue help you.

    Best Regards,

    PenciDesign

  •  2,700
    PenciDesign replied

    Hi,

    1/ I don't see any gallery on the link you sent me. Seem you've removed it. Can you tell me what's gallery style you're using? And have you tried deactivate all other plugins to try ( except WPBakery Page Builder & Penci Framework  ) - if you do that and it work, let's enable each plugin to check what's plugin caused this issue.

    If it still doesn't work, please send me your admin url and admin account ( username and password  ) - I will take it a look help you.

    2/ About the images credit, I think you can use image caption to put credit of images below the images.

    https://kinsta.com/knowledgebase/wordpress-image-caption/


    Best Regards,

    PenciDesign

  •   jpinheiro replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Have you read my recent reply?

    I don't see any gallery on the link you sent me. Seem you've removed it. Can you tell me what's gallery style you're using? And have you tried deactivate all other plugins to try ( except WPBakery Page Builder & Penci Framework  ) - if you do that and it work, let's enable each plugin to check what's plugin caused this issue.

    If it still doesn't work, please send me your admin url and admin account ( username and password  ) - I will take it a look help you.


    Best Regards,

    PenciDesign

  •   jpinheiro replied privately
  •  501
    Penci replied

    Hi,

    It's small issue on our code, I fixed on your site and more this fixed to next update.

    You can take it again on your site.Before check, please clear cache.

    Best Regards,

    PenciDesign

  •  2
    jpinheiro replied

    Yeahhh!!! Perfect!

    Tks