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  Public Ticket #1699083
activation
Closed

Comments

  • 0gadget started the conversation

    Hi,

     I have installed and activated the theme on 0gadget.com. But due to some problem i freshly installed wordpress and installed Pennews theme. But now i am unable to activate it. pl check. After entering Item Purchase Code: still i see a message to activate the theme.

  •  501
    Penci replied

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password )

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

    In a private reply.

    I will check it help you.


    Best Regards,

    PenciDesign

  • 0gadget replied

    Actually the problem was with my browser. I opened from different browser and it got activated in one go.

    But i one more doubt at the time of purchase i have seen full versions of many plugins is free with this theme. But WP Page Builder plugin asking for activation to download templates. And i am unable to find the many plugins which was shown during purchase screen shoot attached for your reference. Can you pl clarify this. 

  •  501
    Penci replied

    Hi,

    For WPBakery Page Builder license & Premium packages, we've said about this here please check it.


    Best Regards,

    PenciDesign