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  Public Ticket #1705895
images not showing up on homepage
Closed

Comments

  • luciazw started the conversation
    September 9, 2018 at 10:26am

    hi Penci,

    Post images on my homepage fail to display. They are just grey boxes. Can you investigate why? 

    Screenshot attached.

  •  2,699
    PenciDesign replied
    September 9, 2018 at 3:31pm

    Hi,

    You have a plugin for Lazyload image caused that issue. Please find and deactivate that plugin.


    Best Regards,

    PenciDesign

  • luciazw replied
    September 11, 2018 at 5:53pm

    Hi Penci,

    I don't see any lazyload image in my plugin list. Could it be something else? 

  •  2,699
    PenciDesign replied
    September 12, 2018 at 2:24am

    Hi,

    You can try deactivate all plugins - except plugins come from the theme and try it again.

    After it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign

  • luciazw replied
    September 12, 2018 at 8:12am

    hi Penci I tried your method, and it seems to be Jetpack causing the issue.

    Does the theme need to run on Jetpack to function properly? Is it safe to keep it deactivated?

    Thanks,


  •  2,699
    PenciDesign replied
    September 12, 2018 at 8:17am

    Hi,

    If so, you've enable lazyload images from Jetpack plugin - let's deactivate that feature from Jetpack - everything will back to normal.


    Best Regards,

    PenciDesign

  • luciazw replied
    September 21, 2018 at 11:52am

    thanks!