Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1707617
Store
Closed

Comments

  •  1
    trustbuilt started the conversation

    I have three questions on the store:


    1.  Is there a way to change the default sorting on the dropdown menu?  I think it is alphabetical now???

    2.  Is there a way to add category sorting to the dropdown menu or somewhere on the store page?

    3.  I am using block 37 within my pages and am using the ajax filter (thank you for enabling the taxonomies for block 37 in your most recent update - I appreciate it!).  The "ALL" is not pulling all of the products from my store - as of right now I have 45 and its only pulling 23.  Also, when I add one of my categories to the taxonomies, the "ALL" result shrinks to only one result.  I don't know how to fix it.  It appears that the "ALL" is not working properly in my blick 37 based on something I am doing wrong.

    Thank you.

  •  2,700
    PenciDesign replied

    Hi,

    1/ Please check this guide for more with this:

    https://www.endocreative.com/customize-product-sorting-woocommerce/

    2/ Unfortunately, the theme & woocommerce doesn't support this feature now.

    3/ Do you filter by categories or tags or something else in Build Query for that block - because if you filter any categories - it will get posts inside that categories, tags only ?

    Also, if you want to include categories you selected to the ajax filter - please click on "Ajax Filter" tab and check to "Display selected categories or tags on the filter"


    Best Regards,

    PenciDesign

  •  1
    trustbuilt replied

    Hi,


    1.  Thank you; I will check that guide.

    2.  No problem.

    3.  I am putting taxonomies in block 37 in Build Query and only selecting product categories.  It is successfully filtering them in the Ajax filter, it just isn't showing all of my products when ALL is selected and for some reason on one of my categories (the largest category - 36 of 45 products) it is only showing 1 product when it is selected in the Ajax.  Also, it is putting the taxonomy order in the filter different than what I am selecting in the Build Query for some reason.  I'm not sure what I am doing wrong there either.

    Thank you for your help on this.  I appreciate it.

  •  2,700
    PenciDesign replied

    Hi,

    3/ "All" there doesn't mean "all products" - "All" there is total all products in categories you selected

    Best Regards,

    PenciDesign

  •  1
    trustbuilt replied

    You're the best!  Thank you!

  •  1
    trustbuilt replied

    In Customize > Woo Commerce > Product Catalog, the Products Per Row drop down is not changing the number of products per row - it appears to be stuck on 4 products per row no matter what number I select.  I am not using a sidebar.  I am trying to go to 2 products per row to make the images bigger on the desktop.  

    Thank you.

  •  2,700
    PenciDesign replied

    Hi,

    Please show me the page url has this issue to I can take it a look.


    Best Regards,

    PenciDesign