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  Public Ticket #1727508
Connexion/registre
Closed

Comments

  • Jean-Dors started the conversation

    Bonjour,

    Nous avons un petit problème avec la connexion et un compte sur notre site Web.
    Notre site Web, après avoir saisi toutes les informations, ne peut plus rien faire en cliquant sur le bouton "créer un nouveau compte".
    De la meme maniere, lorsque nous essayons de nous connecter depuis la page d'accueil, la page est en cours via la connexion sans être connecté a notre compte, ce qui nous oblige a nous connecter depuis plébiscis / admin, ce qui n'est évidemment pas possible pour les utilisateurs ordinaires.

    En ce qui concerne A. Manesse.

  •  501
    Penci replied

    Hi,

    Please using English,

    Is your website is plebiscis.com ?

    If right, i saw error with your website. Please check this screenshot https://prnt.sc/kzma9s.

    Make sure are you using lastest vesion of PenNews theme and plugin.


    Best Regards,

    PenciDesign

  • Jean-Dors replied

    Hello,
    This is a problem we are solving now with the webhost provider OVH.

    Nevertheless you should be able to access the site smoothly now.

    The connection problem persists

    thank you for your availability

  •  501
    Penci replied

    Hi,

    Please send me your website management information ( admin url site, username and password ). I check it help you.


    Best Regards,

    PenciDesign

  •   Jean-Dors replied privately
  •  501
    Penci replied

    Hi,

    Sorry about this issue.

    It's small issue  on our code with wordpress 5.0. I fixed it help you. Please check it again.

    We are checking theme with wordpress 5.0. I will release the latest version as soon as possible.

    You can use the Classic Editor plugin .


    Best Regards,

    PenciDesign


  • Jean-Dors replied

    Dear sir,

    I would like to know when you will release your next theme's version with the visual editor fix of wordpress 5.0.
    Also, your fix with the connection's problem has not been effective, the problem still.
    About that, can you tell me how I can hide the view count of the articles ?

    Thanks you

  •  501
    Penci replied

    Hi,

    1/ Hide view count, please go to Customize > Single Post Options , then scrolldown  and  check "Hide Post Count Views" option as screenshot http://prntscr.com/m0up09

    2/ Connection's problem. Please try contact your hosting provider.


    Best Regards,

    PenciDesign