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  Public Ticket #1729452
Loading pages
Closed

Comments

  • jupixian started the conversation

    Hello,

    how can i disable all that wrong ressources that make too long time for loading the page?
    Our customers calling us because they can't go to the website.

     There are another problems.
    the CDN or other depending online ressources...
    Could you do pennews with embedded js or css files and not online queries ?
    it's a big problem...sometimes pages don't load at all because of that online queries...

    So, the @2x are a big problem, could you give me some issues?

  •  501
    Penci replied

    Hi,

    Don't worry about this issue.

    With retina issue ( @2x ), please go fo Customize > General Options > scroll down and uncheck "Enable Retina" option as screenshot http://prntscr.com/l07b6n

    Please check this guide to know how to optimized your site speed?

    If the problem persists, please send me your website management information ( url admin , username and password ) . In private reply. I check it help you.


    Best Regards,

    PenciDesign

  • jupixian replied

    OK thank you very much!
    It seems to be better loading ^^


    Bye thank you