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  Public Ticket #1741656
Previously uploaded media does not show up on Media portal.
Closed

Comments

  • mhdswed started the conversation

    Hello,

    Let us say i am adding an image to my website, and i want to choose from the images i already added it to another webpage lately, when i open the media window, it shows no previous images was added (i added 10s of images already), instead i have to upload photos again. Could you fix this problem for me please.

    See attachments.  

  •  501
    Penci replied

    Hi,

    It seem that you have a plugin caused that issue.

    Please try deactivate all plugin ( excrept plugins come with this theme  ) and try it again. After it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign

  • mhdswed replied

    I have deactivated all plugin (except WP Bakery and WPLM) and still the same problem.

    Please advise.


  •  501
    Penci replied

    Hi,

    Please send me your website information management ( admin url , username and password ) in order for me to have access to know exact isssue.


    Best Regards,

    PenciDesign

  •   mhdswed replied privately
  •  501
    Penci replied

    Hi,

    It seems that this issue cause by WPLM and I see error with sql as scrrenshot ( https://prnt.sc/l5z16j ).

    I deactived  WPLM plugin and your site working fine.

    Please contact the author of the WPLM plugin and hosting provider.


    Best Regards,

    PenciDesign