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  Public Ticket #1745202
Bogging Issue
Closed

Comments

  • monoprice1 started the conversation
    October 12, 2018 at 6:20pm

    Hello, 

    My blog seems to be bogging down a lot lately. Videos and pictures are not loading quickly and sometimes not at all. 

    I've updated plug-ins, resized images, re-downloaded design but nothing. 

    I can't seem to find a solution, any thoughts or actions I can take? 

  •  501
    Penci replied
    October 13, 2018 at 1:50am

    Hi,

    Please send me:

    - Your admin url.

    - Your admin acount ( username and password )

    - Your FTP acount( FTP hosting,  FTP username and FTP password ) or your hosting

    In private reply

    I check it help you.


    Best Regards,

    PenciDesign

  •   monoprice1 replied privately
  •  501
    Penci replied
    October 16, 2018 at 2:55am

    Hi,

    I checked on your site. You using old version of PenNews theme and plugins. I updated theme and plugin on your site. It working fine. you can check it again.

    Please check this guide to know how to optimized you site speed ?


    Best Regards,

    PenciDesign


  • monoprice1 replied
    October 16, 2018 at 4:53pm

    Thank you! 
    Appreciate the guide as well.