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  Public Ticket #1761710
Import Data Fail
Closed

Comments

  • Allyse Jackson started the conversation
    October 26, 2018 at 3:46pm

    Hi there,

    I've followed the instructions to import data but no Import Demo Data tab tab exists under the Appearance menu.  Also, when I select Step 2 - Import Demo Data (Optional) on the Soledad menu it just tells me 'Sorry, you are not allowed to access this page.'

    Can you please help me to set this started?

    Thank you,

    Allyse

  •  2,700
    PenciDesign replied
    October 26, 2018 at 3:56pm

    Hi,

    This issue caused by you didn't install & active plugin "Penci Soledad Demo Importer"

    Please go to Appearance > Install Plugins > and install & active this plugin.

    After that, go to Appearance > Import Demo Data to import demo data for your site.


    Best Regards,

    PenciDesign