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  Public Ticket #1767468
wp bakery template library
Closed

Comments

  • BearingNews started the conversation

    When we download a  template from the library everything looks white (tough one can see the white letters).  Could you please tell me how to resolve the issue? There are no problems with plugins.

  •  2,699
    PenciDesign replied

    Hi,

    I just checked and I see the text on this parts white because it's already set color to white:

    http://prntscr.com/lcy3s6

    So, please check the option from WPBakery Page Builder on this page. It's not issues related with the theme.


    Best Regards,

    PenciDesign

  • BearingNews replied

    I know that the text is in white. The issue is that there should be colored backgrounds or photos in the back, and these aren't showing up. They show up in the post on the back end, but they don't show up in a published post. That is the problem I have.

    Can you please address that issue?

    Thanks!

  •  2,699
    PenciDesign replied

    Hi,

    Please try add more this code to Customize > Custom CSS to do that:

    .wpb_text_column{ background: transparent; }
    

    Best Regards,

    PenciDesign

  • BearingNews replied

    Thank you. The code works great, but now the problem is I can't hide the featured image. Can you give me a fix? (I do know about the single general options and am clicking the correct boxes!)

    Thanks!

    Robin

  •  2,699
    PenciDesign replied

    Hi,

    What's featured image you're talking about? Can you tell me more about this?


    Best Regards,

    PenciDesign