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  Public Ticket #1767959
Comments on posts are not coming through
Closed

Comments

  • jkelly1201 started the conversation

    hello,

    When people comment on my posts, they have to fill in comment,name and emailaddress. I want people to only fill in name and comment, and not their email address. Is there a way to change this? Sorry,  I put in a wrong title for this support ticket.

  • jkelly1201 replied

    .

  •  2,699
    PenciDesign replied

    Hi,

    To do that, please do following steps:

    1/ Go to Dashboard > Settings > Discussion > and un-check to "Comment author must fill out name and email "

    2/ Add more this code to Customize > Custom CSS to hide the email & website on the comment form:

    #respond p.comment-form-email, #respond p.comment-form-url {
        display: none;
    }
    #respond p.comment-form-author, #respond p.comment-form-author input{ width: 100%; max-width: 100%; }
    

    Best Regards,

    PenciDesign

  • jkelly1201 replied

    Thank you for your quick reply!


    If I follow these steps, both name and emailadress will disappear

    Is there a way to make sure people have to fill in their name and comment? I want the Name to stay and only emailaddress to leave

  •  2,699
    PenciDesign replied

    Hi,

    Because you've logged in - let's logout and check it again.


    Best Regards,

    PenciDesign

  • jkelly1201 replied

    Hello,

    No still the same..


    I unchecked the option and I filled in the code and now it's giving me this (look at attachment)

  •  2,699
    PenciDesign replied

    Hi,

    Do you read my previous comment?

    You don't see it because YOU'VE LOGGED IN with your admin account.

    Let's LOGOUT and check it again.


    Best Regards,

    PenciDesign

  • jkelly1201 replied

    Ehmm, watch your tone please 

    I commented after you told me to log out, so yes, I did read what you said ;)

    I didnt see any changes after I logged out and back in again. But I cleared my browser and that was the problem, now everything is working fine