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  Public Ticket #1771299
Licence Key to change
Closed

Comments

  • Christopherduluxembourg started the conversation
    November 4, 2018 at 6:43pm

    Hi there,

    Looks like my licence key of the them I purchased got shared... so I would like you to stop this key and replace and give me a new one, please.

    Thanks you in advance,

    Kind regards,

    Christophe

  •  2,699
    PenciDesign replied
    November 5, 2018 at 3:23am

    Hi,

    Can you tell me why your license key get shared? If you've bought the theme, just only you have the license key - no another people can get it

    And with this issue, you need to manage for yourself - because we can't affect anything to license key has been used.

    Best Regards,

    PenciDesign

  •   Christopherduluxembourg replied privately
  •   PenciDesign replied privately
  •   Christopherduluxembourg replied privately
  •  2,699
    PenciDesign replied
    November 7, 2018 at 4:15pm

    Hi,

    Of course I read it. But, I want to know, why your license has been shared?


    Best Regards,

    PenciDesign

  •   Christopherduluxembourg replied privately
  •   PenciDesign replied privately