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  Public Ticket #1774474
Uploading af media
Closed

Comments

  • Jeanette started the conversation
    November 7, 2018 at 2:41am

    Dear Support Forum


    I would be happy if you could help me in oploading my picutures. I always get a HTTP error. The error came after I installed Soledad theme.

    I have tried to delete each plougin. It did not help. I have also cleared my browers and caches.

  •   PenciDesign replied privately
  • Jeanette replied
    November 14, 2018 at 12:30am

    Dear Support, 

    My issue is solved.

    Another thing. Is it possible to a have link to my about page from my name on the main side bar?

    Thank you so much.

  •  2,700
    PenciDesign replied
    November 14, 2018 at 3:12am

    Hi,

    Can you show me your site url to I can take it a look?


    Best Regards,

    PenciDesign

  • Jeanette replied
    November 14, 2018 at 4:28am

    Sure. Here is my site http://snowflakesareallaroundme.com/

    Also, another question how do I get the POPULAR POSTS to work?


  •  2,700
    PenciDesign replied
    November 14, 2018 at 4:32am

    Hi,

    You can do that by use this custom HTML for "About Me Text" and leave "Heading Text" is blank:

    <h2 class="about-me-heading"><a href="http://snowflakesareallaroundme.com/about-me/">Victoria Kanaguri</a></h2>

    Check more on this image: http://prntscr.com/li3gx2


    Best Regards,

    PenciDesign

  • Jeanette replied
    November 14, 2018 at 5:53am

    Excellent. Thank you so much.

    Also, I would be happy if the POPULAR POST (footer column #1) could work. Do you know how? It still shows popular post from your 'simple template'.


  •  2,700
    PenciDesign replied
    November 14, 2018 at 5:55am

    Hi,

    You can delete all that posts come from the demo if you don't need that


    Best Regards,

    PenciDesign

  • Jeanette replied
    November 14, 2018 at 6:11am

    Excellent.

  • Jeanette replied
    November 16, 2018 at 4:26am

    Hi PencilDesign, 

    How do I delete the social icons I do not wish in my header and footer?

    Thank you.

  •  2,700
    PenciDesign replied
    November 16, 2018 at 4:32am

    Hi,

    You can go to Customize > Social Media Options > and let blank any social media icon you want to hide.


    Best Regards,

    PenciDesign

  • Jeanette replied
    November 16, 2018 at 5:09am

    Thank you.

    Victoria

  • Jeanette replied
    November 29, 2018 at 8:34am

    Dear PencilDesign, 

    I have changed my theme to your theme, and suddenly my visitors has decreased significantly. 

    Do you know what can be the cause?

    Thank you.

    Jeanette

  •  2,700
    PenciDesign replied
    November 29, 2018 at 2:14pm

    Hi,

    As I checked, your site is fine and good for google structure data:

    https://search.google.com/structured-data/testing-tool?hl=en#url=https%3A%2F%2Fsnowflakesareallaroundme.com

    No any error appears, also the data has been validated good.

    So, I think the issues here doesn't come from our theme

    Have you update your google analytics on this theme to analytic it correct? If not, please do that - put google analytics code via Customize > Footer Options > Google Analytics Code


    Best Regards,

    PenciDesign

  • Jeanette replied
    November 30, 2018 at 12:49am

    Dear PencilDesign, 

    Thank you very much for your help.

    I have now updated my google analytics. Thank you!

    Victoria