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  Public Ticket #1776396
cant edit page
Closed

Comments

  • htsaicl started the conversation
    November 8, 2018 at 12:27pm

    Hi, I have problem with my site. After being installed the demo, when i tried to edit page or create page, the page appeared blank with nothing to edit . Can you tell me what is the problem or how to fix it? Thanks

  •  501
    Penci replied
    November 8, 2018 at 1:28pm

    Hi,

    Please send me your website managment information ( admin url site , username and password ) in order for me to have access to know exact issue. I will check it help you.


    Best Regards,

    PenciDesign

  •   htsaicl replied privately
  •  501
    Penci replied
    November 9, 2018 at 1:58am

    Hi,

    I check on your site.

    It seem that  the mod_subtitle module default configuaration you cause a timeout error when loading large pages. To fix this I added the following lines in the .htaccess file located in your website main folder:

    .htaccess

    <IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

    Now, it is working fine.Please check it again.


    Best Regards,

    PenciDesign