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  Public Ticket #1777024
Importing content
Closed

Comments

  • Ivor started the conversation

    I am stuck at

    Importing content

    which never ends

  •  2,700
    PenciDesign replied

    Hi,

    Please send me:

    - Your admin url

    - Your admin account ( username and password  )

    - What's demo you want to import for your site?

    And we will check it help you.


    Best Regards,

    PenciDesign

  •   Ivor replied privately
  •   PenciDesign replied privately
  • Ivor replied

    Thank you.

    Could you please send me a procedure how to import demo data in the future?

    I might need to import another demo, or I might need to reinstall WordPress or I might need to transfer it to another hosting service.

    Are you suggesting that next time I contact my hosting provider to check why is your import being blocked?

    Do you know exactly what is being blocked? I imagine they will not be able to understand on its own what is being blocked.


  •  2,700
    PenciDesign replied

    Hi,

    You can keep that demo and that hosting.

    If you want to switch to another demos, please do following steps:

    1) Install & active plugin Customizer Reset & plugin Customizer Export/Import

    2) Go to Appearance > Customize > click to button "Reset" at the top to reset all your customizer data to default.

    3) Import demo style ( .dat file ) you want to import to your site - by do following ONLY Way: 2 in this guide - Way 2: Import Only customizer data

    Note: 

    - If you want to switch to another demo style, you just need to do again step 2) and 3)

    - After switch to another demo, if you have the issues about menu items appears over screen - you need to go to Appearance > Menus > create/select a menu > scroll down to bottom > and check to "Primary Menu"

    Best Regards,

    PenciDesign