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  Public Ticket #1785430
mobile extra content
Closed

Comments

  • zenberryketo started the conversation
    November 15, 2018 at 9:18pm

    I made this page using a page builder, but on the mobile version it always shows additional content from my site. I don't know what is causing this. On tablet and pc it shows a little smiley face in the lefthand corner too that isn't supposed to be there. 

  •  2,700
    PenciDesign replied
    November 16, 2018 at 3:58am

    Hi,

    1/ Please show me what's additional content showing on your mobile in a screenshot.

    Also, please send me your admin url and admin account ( username and password  ) - in a private reply to I can check it help you.

    2/ For smile icon, please check more on this guide:

    http://www.radiatedigital.com/why-is-there-a-smiley-face-in-my-wordpress-footer/


    Best Regards,

    PenciDesign

  •   zenberryketo replied privately
  •  2,700
    PenciDesign replied
    November 16, 2018 at 4:32pm

    Hi,

    Please check again your information - I can't login to your admin by use the information you sent me.


    Best Regards,

    PenciDesign

  •   zenberryketo replied privately
  •  2,700
    PenciDesign replied
    November 17, 2018 at 2:55am

    Hi,

    I just checked your site and I see that's an ads - NOT from your content.

    Seem you do using google adsense auto ads or a plugin/ embed ads to create that ads.

    Please check it again because it doesn't related with the theme


    Best Regards,

    PenciDesign