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  Public Ticket #1790236
Theme Updates & Virus found during updates download
Closed

Comments

  • 0gadget started the conversation

    What is this Virus? When an update is available it should be shown in Word press Dashboard, and i should be able to download it from there itself. But its not showing any message on WordPress. But when i was informed via mail from  Envato i tried to download it & it contains virus. Screen shot is attached for your reference. Please look in to the matter.

  •  2,700
    PenciDesign replied

    Hi,

    That's wrong message from Antivirus.

    All that files from plugins:  Ninja Popup & Ultimate Addons for WPBakery Page Builder plugins.

    As I asked author of that plugins before & Envato - they can confirm that's wrong scan. No any virus in that file.

     For the update doesn't appears on your Dashboard, please try deactivate all plugins ( except plugins come from the theme and try it again ) - seem you have a plugin caused this issue.


    Best Regards,

    PenciDesign