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  Public Ticket #1799411
fresh framework "error"
Closed

Comments

  • kristin leigh started the conversation
    November 27, 2018 at 7:17pm

    1. On all my pages in the back end it says:

    Fresh plugins require the 'Fresh Framework' plugin to be activated first.

    How do I do this? I thought it was already activated when I purchased this? How do I activate it?

    2. How do I get the sliders to work (where it shows the actual posts)? It is not showing up?



  •  2,700
    PenciDesign replied
    November 28, 2018 at 2:50am

    Hi,

    1/ It's not come from our theme. Please go to Plugins > All Plugins > check and deactivate plugin "Fresh".

    2/ Please make sure your config look like this image

    After that, go to Customize > Featured Slider Options > make sure you've checked to "Enable Featured Slider" and on "Select Featured Category" you've selected for a category or select "-- Select --"


    Best Regards,

    PenciDesign