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  Public Ticket #1815318
Messed up fonts and editor
Closed

Comments

  • asteriamedia started the conversation
    December 10, 2018 at 2:15pm

    Hi,

    since the newest update the fonts in backend and fronted were messed up.

    Also the editor (classic editor plugin) is broken (see attachment).

    What happened?!

  •  3
    Vy replied
    December 10, 2018 at 2:52pm

    I also have the same problem.

    I added this code to the function.php file in soledad-child to use the classic editor (I don't use Classic Editor plugin).

    add_filter ('use_block_editor_for_post', '__return_false');

    But after I delete this code, I can't write new posts (or edit post), I just saw a blank page.

  •  2,700
    PenciDesign replied
    December 10, 2018 at 2:56pm

    Hi,

    We're sorry about this issue.

    Please update your theme to latest version 6.2.1 and the issues will goneWe just released version 6.2.1.


    Best Regards,

    PenciDesign

  •  3
    Vy replied
    December 10, 2018 at 3:00pm

    Thanks for the quick fix. It works now :D

  • asteriamedia replied
    December 10, 2018 at 3:07pm

    Thank you, the editor is fixed :-)

    But the fonts are still messed up in the front- and backend, see attachment please (in the customizer it's set on "verdana, geneva, sans-serif"). If I try to choose another font, nothing happens. 

  •  2,700
    PenciDesign replied
    December 10, 2018 at 3:14pm

    Hi,

    Please send me your admin url and admin account ( username and password  ) in a private reply. I will take it a look on this help you.


    Best Regards,

    PenciDesign

  •   asteriamedia replied privately
  •  2,700
    PenciDesign replied
    December 10, 2018 at 3:18pm

    Hi,

    Please send me the Authentication Code for login.


    Best Regards,

    PenciDesign

  •   asteriamedia replied privately
  •   PenciDesign replied privately
  • asteriamedia replied
    December 10, 2018 at 3:30pm

    It' all fine now. Thanks a lot! :-)

  •  3
    Vy replied
    December 10, 2018 at 3:37pm

    Sorry but I also want to change the font in the admin dashboard. Please tell me.

  •  2,700
    PenciDesign replied
    December 10, 2018 at 3:38pm

    Hi @Vy,

    Please send me your admin url and admin account ( username and password  ) in a private reply. I will take it a look on this help you.

    Best Regards,

    PenciDesign


  •  3
    Vy replied
    December 10, 2018 at 3:45pm

    I can't reply private in this topic :(

    Do I need to create a new topic for this issue?

  •  2,700
    PenciDesign replied
    December 10, 2018 at 3:48pm

    Ok. Let's create a new private ticket. And I will take it a look help you.


    Best Regards,

    PenciDesign

  • emmelise replied
    December 10, 2018 at 6:47pm

    I have the exact same problem.

  • emmelise replied
    December 10, 2018 at 6:59pm

    For time being I have reverted back to 6.2 until you've found a better way to resolve this than giving you access I'm not willing to provide.

  •  2,700
    PenciDesign replied
    December 11, 2018 at 2:38am

    Hi @emmelise,

    We've fixed all the problems. Please go ahead and update to version 6.2.1

    Best Regards,

    PenciDesign