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  Public Ticket #1815502
Blank post-new.php
Closed

Comments

  •  3
    Felipe started the conversation

    Hi, after install Wordpress 5.0, creating new pages or post are unavaible because post-new.php only shows a blank page. I change the theme and it works again, so I have problem with PenNews. Any updates of this? I see other have problems too. Thanks.

  •  501
    Penci replied

    Hi,

    Thank you for your all feeback.

    We are checking theme with wordpress 5.0. I will release the latest version as soon as possible.

    You can use the Classic Editor plugin  or   go to Plugins > Editor  then edit penci-framework/gutenberg/gutenberg.php file and go to line 74 and remove the code as below:

    wp_add_inline_script(
     'penci-gutenberg',
     sprintf(
     'var penci_gutenberg = { localeData: %s };',
     json_encode( gutenberg_get_jed_locale_data( 'penci-gutenberg' ) )
     ),
     'before'
     );

    After remove code,  then update file.

    Please check screenshot http://prntscr.com/ls166jhttp://prntscr.com/ls16tkhttp://prntscr.com/ls16yk

    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    Unfortunately the classic editor plugin doesn't work for me. In fact all the text format option disappear (when is activated). Or another plugins like Yoast SEO can't be used it.

    FYI, the page editor shows a white page too. See the screenshot.

    Finally the most decent solution was making a downgrade. 

    Thanks again. I'll be waiting for the update.

  •  501
    Penci replied

    Hi,

    Please send me your website management information ( admin url site, username and password ). I will check it help you.

    Best Regards,

    PenciDesign

  •   Felipe replied privately
  •  501
    Penci replied

    Hi,

    It seem that you forget  update PenciFramework and  Vafpress Post Formats UI plugin. But I can't update plugin on your site .

    I  saw notice "It was not possible to install the update because some files could not be copied. Normally this is due to inconsistent file permissions. ".

    Please contact with the hosting provider.

    Please check screenshot : http://prntscr.com/luilavhttp://prntscr.com/luilpc


    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    I updated both plugins and still having the same issues. I don't know why. 

  •  501
    Penci replied

    Hi,

    Streange, please try deactivate all plugins ( except plugins come from the theme and try it again  ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work, let's send me:

    - Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.

    And we will take it a look on this help you.


    Best Regards,

    PenciDesign


  •  3
    Felipe replied

    Today, I noticed you installed a few plugins to see htaccess file and others. And you updated my wordpress to 5.0.1. Right? Ok, that's fixed the style editor. But now shows me (again, because is a problem with wp 5.0) white pages for post and pages editor. 

    ***UPDATE

    - I tried deactivating all plugins and the editor for post and pages, still not working.
    - Classic editor plugin doesn't work for me (if you considerate like a "solution").
    - If I change the theme to another, the editor works again. So definitely is Pennews issue. 


  •   Felipe replied privately
  •  3
    Felipe replied

    A lot of weird things happen to me when PenNews is activated.

    Now I discover the Wordpress widgets doesn't work too. Can't edit them.

    Look at the picture.

  •  501
    Penci replied

    Hi,

    Strange, It seem that cause by wordpress core

    Please send me your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.

    I will check it again.


    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    Hi. Thanks for the answers. I resolved in the weekend the problems I was asking in previous days and right now I'm now using WP 5.0. 

    But I have -now- a little new problem with the "Post Format Data" tab. This doesn't appears in new post. Only I can see and change in old posts using a embed (in this case a video). 

    So I trying to activate and deactivate the "Post Format Data", and nothing happens. Can't use it in new post.

    See the video if I explain better with this: https://www.dropbox.com/s/vl39v54sdxvv4ky/Penci%20Post.mov?dl=0 

    Thanks.

  •  501
    Penci replied

    Hi,

    Thank you for your all feedback.

    I will fix it and add this fix to next update version of PenNews theme.


    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    Hi. Thank you for the response. You don't have a "meanwhile fix" can share with me? Because is not only the editor, when I see the old posts published, the theme don't embed the youtube videos, only place the URL like a text (see the picture). And that is a big problem for me, because I have hundreds of posts with this same issue.  

  •  501
    Penci replied

    Hi,

    Please deactive and remove Penci Framework, then install and active this plugin.

    I fixed css with Post Format Data.

    Please  edit post you want change post format,  change Post format is video, then go to Post Format Data Box, press Video button and put url video as screenshot http://prntscr.com/lxklkw

    If it still doesn't working, please send me your website management information ( admin url site, username and password ) . I will check it help you.

    Best Regards,

    PenciDesign

  •  3
    Felipe replied

    Which plugin I need to install after deactivate and remove Penci Framework?

  •  501
    Penci replied

    Hi,

    After deactivate and remove Penci Framework. You re-install and active  the Penci Framework plugin.

    I fixed code  in Penci Framework plugin and you need to rre-install and active  the Penci Framework plugin to get the modified code.

    Best Regards,

    PenciDesign

  •  501
    Penci replied

    Hi,

    Please check screenshot ( http://prntscr.com/lxqdcy ) to know the code has been modified .

    In penci-framework/gutenberg/style.css  file with line is 2052.

    Best Regareds,

    PenciDesign

  •  3
    Felipe replied

    That works. Thank you very much. 

    :)