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  Public Ticket #1817666
Social media icons
Closed

Comments

  • TheNotebookMarket started the conversation

    Hi,

    I have just updated my site and now the social media icons from the bottom bar and side bar are just appearing as squares. Could you please advise if there is a fix?

    Thank you

  •  2,700
    PenciDesign replied

    Hi,

    I see this issue caused by plugin has a name like "yith woocommerce multi vendor premium"...

    Let's try deactivate this plugin and the issues will gone.


    Best Regards,

    PenciDesign

  • TheNotebookMarket replied

    Hi,

    Deactivating the plugin does fix the issue, but this is not ideal at all as the plugin is required to power the websites marketplace/store. Is there another way around the issue please?

    Thank you.

  •  2,700
    PenciDesign replied

    Hi,

    That plugin has a conflict with the FontAwesome from the theme to make it doesn't appears.

    So, the only solution here is deactivate that plugin like I said.

    It's just come from a plugin - let's check it.

    Wordpress has millions plugins and of course no any theme can check & compatible with all that plugins...


    Best Regards,

    PenciDesign

  • TheNotebookMarket replied

    Hi,

    Your response is extremely rude and unhelpful. Like I said, I need that plugin to function the ecommerce aspect of my ecommerce website.

    I have disabled the footer icons to resolve the issue, which is what you could have suggested.

  •  2,700
    PenciDesign replied

    Hi,

    I really don't know I rude where? Can you tell me where I rude?

    Because as you said, you mean that - if you need any plugin - the theme need to supports for all that plugins? No - that's impossible for any theme - Wordpress has millions plugins and we can't check & compatible for all plugins.

    If you can't deactivate that plugin - let's ask author of this plugin and ask them how to disable FontAwesome version 5 load from the plugin.


    Best Regards,

    PenciDesign