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  Public Ticket #1826715
Images are not showing
Closed

Comments

  • vashax started the conversation
    December 19, 2018 at 4:43am

    Hello,

    I have installed the PenNews theme few days ago and the website is still under work process. Suddenly since last 10 hours my images are not showing in media library and also on page. I tried all options to resolve the problem but still struggling. 

    I request you to help me to resolve this issue.

    Thanks & Regards

    Vasant Bhalwankar

  •  2,699
    PenciDesign replied
    December 19, 2018 at 7:19am

    Hi,

    Have you disable all plugins ( except plugins come from the theme ) and try it again?

    If it work, let's enable each plugin to check what's plugin caused this issue. Maybe you have a plugin caused this issue because this issues suddenly appearssmile.png

    Best Regards,

    PenciDesign

  • vashax replied
    February 22, 2019 at 10:25am

    I will try it and get back to you.


    Thanks & Regards

    Vasant

  • vashax replied
    February 22, 2019 at 11:12am

    I uninstalled all plugins except those which came with the them but still it is not working. I added a new page and tried on laptop resolutions, note pad and mobile still the gap between two columns can not be fixed.

  •  501
    Penci replied
    February 23, 2019 at 9:03am

    Hi,

    Thank you for your all feedback.

    Please send me your screenshot this issue and  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign