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  Public Ticket #1830119
Penn News Video
Closed

Comments

  • djjermusic started the conversation

    I purchased this template for "Pen News Video" but I don't have access to that specific template within my purchase. Can you please tell me what I need to do? 

  •  501
    Penci replied

    Hi,

    Do you want  build your website like PenNews Video ?

    PenNews Video : http://pennews.pencidesign.com/pennews-video-news/

    If right, please check tutorialto know import demo   PenNews Video.

    Best Regards,

    PenciDesign

  • djjermusic replied

    I have activated all needed plugins but I can't activate Pensi Framework or PennNews Demo Importer. When I try to activate either of them it goes to a blank page and does nothing. See image two of blank page.

  •  501
    Penci replied

    Hi,

    Please send me your website management information( admin url site, username and password ). In a private reply. I will check it help you.

    Best Regards,

    PenciDesign

  • djjermusic replied

    siouxfallswedtube.com

    siouxfallswedtube

    Djjermusic!1

    Let me know if that is what you need

  •  501
    Penci replied

    Hi,

    I checked on your site.

    It seems that your site  using low version PHP  ( 5.2.17 )( http://prntscr.com/lycg5n )

    I checked system status on your site  with link http://www.siouxfallswedtube.com/wp-admin/admin.php?page=pennews_system_status

    Please increase PHP version 5.3 or greater (recommended: PHP 7.0 or greater)

    Best Regards,

    PenciDesign

  • djjermusic replied

    It seems I still cannot install Penci Framework on my page. I click on Install Required plugins and the activate, and then activate penci framework and nothing happens and it never installs. I can't edit the site properly and really the only thing that looks normal is the top header but no content in the body shows up. I can't actually edit the page as need be. 



  •  501
    Penci replied

    Hi,

    I checked on your site and saw two penci framework install on your site as screenshot http://prntscr.com/mmytg2

    I remove it and re-install , active Penci Framework. Now, every thing work fine.

    Please check it again.


    Best Regards,

    PenciDesign

  •  501
    Penci replied

    Hi,

    I checked on your site and saw two penci framework install on your site as screenshot http://prntscr.com/mmytg2

    I remove it and re-install , active Penci Framework. Now, every thing work fine.

    Please check it again.

    Best Regards,

    PenciDesign