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  Public Ticket #1837343
Support for the theme
Closed

Comments

  • Mr-Dilla started the conversation

    Dear Support team 
    I have Purchased PenNew Wordpress theme, I will install it on my website and replace it with Cheerup Theme
    My website : www.arriveturkey.com 
    What is the correct way to replace the theme, is there are any advice from your side so i won't lose my articles, categories or having any problem later? 

    or should I install it and activated normally? 

    Best regards

  •  501
    Penci replied

    Hi,

    Before active PenNews theme and plugin come from PenNews theme, please backup  your website.

    then install and active theme and plugins normally. 

    Best Regards,

    PenciDesign

  • Mr-Dilla replied

    Hello, Thank you so much 

    For the last question, i have moved my theme without any problem

    I just have another questions as I'm trying to find the answer before bothering you guys, I know how many message you are receiving and have to answer :D 

    A: In my tap : Add More Google Fonts To Select Options of Fonts

    I don't know  how to add the fonts, I can not select a font ( theres no such option) at the attachment.

    B: How i can remove the fonts Im not using at my website so it will increase the performance of my website?

    C: when Im checking my website performance on Google light house, unused CSS and JS is effecting my speed score, is there is a way which i can cancel these files? 
    Resources are blocking the first paint of your page. Consider delivering critical JS/CSS inline and deferring all non-critical JS/styles. 

  •  501
    Penci replied

    Hi,

    1/ Please go to Administration > PenNews > Fonts Options then you add more font by google or upload custom font you want.  http://prntscr.com/mdjae5

    Then go to  Customize > General Option, scrolldown to box typo and choose font you want.

    2/ Please check this guide to know how to optimize speed on your site.


    Best Regards,

    PenciDesign

  • Mr-Dilla replied

    Thank you for answer but in the font option it doesn't appear as a drop down menu, It appear like a list without selection as it shows on the photo i attached 

    Here is my website www.arriveturkey.com 

  •  501
    Penci replied

    Hi,

    Please tell me about font you want use on your site and your website management information ( admin url site, username and password ) . I will check it help you.


    Best Regards,

    PEnciDesign

  •   Mr-Dilla replied privately
  •  501
    Penci replied

    Hi,

    I checked on  your site.

    Please remove empty space after theme name text as screenshot http://prntscr.com/meci5t

    I remove empty space after theme name text. Now custom font work fine.

    Please check it again.


    Best Regards,

    PenciDesign

  • Mr-Dilla replied

    Hello again and thank you for your great support 
    I have a small question When i enable the Preview tab in the page, it doesn't appear  

  •  501
    Penci replied

    Hi,

    Unfortunate, currently this theme doesn't support Review  with page.

    Best Regards,

    PenciDesign