I have a big problem viewing the Pennews theme. Yesterday, he was malfunctioning on mobile phones and tablets. Today, it works on mobile, but problem on computer (see image). On a computer, if I connect, the display works but with very large fonts !! (see image 2) I do not know how to deal with this anymore !! I did not add custom CSS or installed plugin.
Hello,Sorry for this bad translation. I mean that when I log on to the site, there are display problems. When I'm not logged in, there is no display problem.
I have checked your site from my end with login and without login and everything looks good from my end.
For your reference I have shared two screenshot https://prnt.sc/m3xw3w and https://prnt.sc/m3xx4f how exactly it's looking from my end, so please clear browser cache from your site and then check your site.
I tried everything but I still have the same problem when I log in to my account. I tried to create another administrator account, but the result is the same: the fonts are bigger all over the site when I am logged in. When I am unlogged, everything becomes normal again.
I just tested the account "pencidesign" that I created you, and I also have the same problem. It is definitely a computer problem. I have the same problem on Mozilla, Edge and Chrome (Win 10).
Hello. Help ! I have the problem of posting on mobile phones again! I do not understand what is happening ! In addition, could you tell me how to fix this recurring problem?
It seems that you change style.css file of child theme and It is not correct the structure child theme of wordpress as screenshot http://prntscr.com/m9uxz9
you can try replace
/*! Theme Name: PenNews Theme URI: http://pennews.pencidesign.com/ Author: PenciDesign Author URI: http://pencidesign.com Description: A Multi-Purpose News/Magazine/Business/Portfolio/Landing AMP WordPress Theme Version: 6.4 License: GNU General Public License version 3.0 License URI: http://www.gnu.org/licenses/gpl-3.0.html Text Domain: pennews Tags: two-columns, custom-menu, featured-images, post-formats, sticky-post, threaded-comments, translation-ready, editor-style Domain Path: /languages
This theme, like WordPress, is licensed under the GPL. Use it to make something cool, have fun, and share what you've learned with others.
PenNews is based on Underscores http://underscores.me/, (C) 2012-2016 Automattic, Inc. Underscores is distributed under the terms of the GNU GPL v2 or later.
Normalizing styles have been helped along thanks to the fine work of Nicolas Gallagher and Jonathan Neal http://necolas.github.com/normalize.css/ */
to
/* Theme Name: PenNews Child Theme URI: http://pennews.pencidesign.com/ Description: PenNews Child Theme Author: PenciDesign Author URI: http://pencidesign.com Template: pennews Version: 1.0.0 License: GNU General Public License v2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Tags: two-columns, custom-menu, featured-images, post-formats, sticky-post, threaded-comments, translation-ready, editor-style Text Domain: pennews-child */
Hello.
I have a big problem viewing the Pennews theme. Yesterday, he was malfunctioning on mobile phones and tablets. Today, it works on mobile, but problem on computer (see image). On a computer, if I connect, the display works but with very large fonts !! (see image 2) I do not know how to deal with this anymore !! I did not add custom CSS or installed plugin.
Hi Alexdjordjic,
Can you please share your site URL with us so that we can take closer look on that issue ?
If possible try to share admin login credential with us.
Please clear browser cache from your site and then check your site URL,
let me know how it goes for you.
It's almost perfect.
Only this plugin (see attached image) has not found the correct font size (14).
How did you do to fix all this ??
The problem is the same when I'm connected.
But if I'm not connected, it's OK.
Please add this code to Customize > Custom CSS to change it:
I have disable child theme and enable to the parent theme, afterward everything is looking good.
Now, when I'm connected, the website displays large fonts... (image attached)
Hi,
I checked on your site and i saw menu work fine as screenshot ( http://prntscr.com/m3j89i ).
Please check it again.
Best Regards,
PenciDesign
I just checked.
Everything is ok when a visitor is disconnected from the site.
When connected, there is always a problem of display (image attached).
Hi,
Sorry about this issue.
I'm clear about this issue. Please tell me bout this issue.
I don't know "When connected" .
Do you want menu error when you use widget or something ?
Best Regards,
PenciDesign
Hello,Sorry for this bad translation. I mean that when I log on to the site, there are display problems. When I'm not logged in, there is no display problem.
I have checked your site from my end with login and without login and everything looks good from my end.
For your reference I have shared two screenshot https://prnt.sc/m3xw3w and https://prnt.sc/m3xx4f how exactly it's looking from my end, so please clear browser cache from your site and then check your site.
Best Regards,
PenciDesign
Hello,
I tried everything but I still have the same problem when I log in to my account. I tried to create another administrator account, but the result is the same: the fonts are bigger all over the site when I am logged in. When I am unlogged, everything becomes normal again.
Hi,
Strange, I checked again and saw menu work fine.
I check your site with google chrome and windown 10
Please check video attachement
Please tell me the browser and operating system you are using.
Best Regards,
PenciDesign
I just tested the account "pencidesign" that I created you, and I also have the same problem. It is definitely a computer problem. I have the same problem on Mozilla, Edge and Chrome (Win 10).
Do you see a cause for this problem?
Hi,
Strange, currently I have not seen the issue yet so I don't know why
I will follow up more issues.
Please try on another computer.
Best Regards,
PenciDesign
I have tried on an other computer and... same thing :(
Hi,
I will check your site with a few other computers and will respond back to you.
Best Regards,
PenciDesign
Thanks !! :)
Hello. Help ! I have the problem of posting on mobile phones again! I do not understand what is happening ! In addition, could you tell me how to fix this recurring problem?
Hi,
It seems that this issue cause by "WP Rocket" plugin.
I deactivated the plugin on your site and saw your website work fine when login and logout.
Please check screenshot http://prntscr.com/m8d188, http://prntscr.com/m8d1ed
Please check it again.
Best Regards,
PenciDesign
Indeed, if we disable WP Rocket everything is in order.
On the other hand, one of my writers sent me a screenshot of the site's homepage, and he also has font size issues (see attachment)
I think I identified the problem. It's the child theme. But I do not know which file and which line is causing the problem.
Hi,
I checked on your site.
It seems that you change style.css file of child theme and It is not correct the structure child theme of wordpress as screenshot http://prntscr.com/m9uxz9
you can try replace
to
Best Regards,
PenciDesign
I just replaced the lines, but unfortunately nothing changes.
Hi,
I checked on your site and i saw everything on your website work fine.
Desktop screenshot : http://prntscr.com/m9zhnu
Mobile video attachment https://we.tl/t-OnxDtgi3C3
Please send me your screenshot or video this issue to know exact issue you are facing
Best Regards,
PenciDesign
Hi,
Strange, i still see error same you.
I try add custom css on your site
Please clear cache and check it again,
If it doesn't work, please right-click on the item of menu and choose inspect ( http://prntscr.com/maoemr ) then you will see font size of item menu as screenshot http://prntscr.com/maof4w.
Please send me your screenshot after you inspect of menu item.
Please check video attachment inspect of menu item.
Best Regards,
PenciDesign
It's seems ok for me for the moment.
I will observe for a few days. Thanks for your help.