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  Public Ticket #1855700
Images on mobile
Closed

Comments

  • Alysson started the conversation

    Hey! 

    I have some background images in my site and I need them to appear on mobile, completely or some parte of the image I choose. How can I do that? 


    Please, see on https://alyssonlisboa.com.br the problem. You can't even say what the image is on mobile! 


    Thank you. 

    :) 

  •  501
    Penci replied

    Hi,

    I check on your site and saw  background images work fine. Please send me your screenshot this issue.


    Best Regards,

    PenciDesign

  • Alysson replied

    No! They are appearing, but no one can see what they are. It's just part of the images


  •  501
    Penci replied

    Hi,

    I checked on your site.

    Image don't load on your site ( http://prntscr.com/m8pa9p ). It seems that cause by cache plugins as screenshot http://prntscr.com/m8p9rz

    Please remove cache or deactivate cache plugin .


    Best Regards,

    PenciDesign

  • Alysson replied

    That's not what I'm talking about! I'm talking about the background images, both from my initial section and my footer. On the computer, they appear large and I can see that there is a person explaining something. On the phone, I can only see part of these images.

    Is there any way to make these photos look as complete on my mobile phone as on my computer?

    Thank you.

  •  501
    Penci replied

    Hi,

    Please try  edit shortcode have background image, then go to "Reponsive" tab , "Mobile" tab and choose background image you want show on mobile as screenshot  http://prntscr.com/m95zhw

    We recommend that you choose a background img with a length longer than the width  like the phone screen.


    Best Regards,

    PenciDesign

  • Alysson replied

    Great! Thank you. :)