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  Public Ticket #1863739
Author pic duplicated
Closed

Comments

  •  1
    ErickaChick started the conversation

    For some reason, the theme seems to be duplicating author photos in the bio at the bottom of posts. I'm not positive exactly when this started manifesting itself, but it may have been when we migrated hosts--though I'm not sure why it would do that. I didn't have the devs change anything with regard to bios, so I'm wondering if this is a theme issue? Do you know why it would do that? I included one post url as an example, but it is happening site-wide: https://digirupt.io/how-industrial-firms-are-ruled-by-maslows-hierarchy-of-iot/

  •  501
    Penci replied

    Hi,

    It seems that you are using  module Gravatar of Jectpack plugin.

    Please go to setting of Jetpack plugin and disable module Gravatar of Jectpack or devativated Jectpack plugin.


    If it doesn't work, please send me your website management information ( admin url site, username and password ). I will check it help you.


    Best Regards,

    PenciDesign

  •   ErickaChick replied privately
  •   ErickaChick replied privately
  •  501
    Penci replied

    Hi,

    I can't login on your site with your infor you send, Please check it again.


    Best Regards,

    PenciDesign

  •   ErickaChick replied privately
  •  501
    Penci replied

    Hi,

    I disable pop-up business cards over commenters’ Gravatars of Jetcpack on your site http://prntscr.com/maomye

    Now, your site work fine  as screenshot http://prntscr.com/maom5ahttp://prntscr.com/maommo


    Best Regards,

    PenciDesign

  •  1
    ErickaChick replied

    That is so strange. It is still manifesting itself when I go to the site: https://prnt.sc/maosiv


    I purged the cache and also deleted website data in my browser.

  •  1
    ErickaChick replied

    Huh, tried it on chrome and it was fine. Can't tell if this is a safari issue or a cache issue.

  •  501
    Penci replied

    Hi,

    I disable jetpack plugin and i saw  it work on safari  and chrome .

    Please check screenshot  http://prntscr.com/mauhwzhttp://prntscr.com/maui0o

    Can you contact author plugin and ask about this issue.


    Best Regards,

    PenciDesign

  •  501
    Penci replied

    Hi,

    I do not find option disable  Gravatars of Jetpack.  Then i added custom css , if have two  gravatars,  your site will show only first gravatar as screenshot http://prntscr.com/maukgi

    .penci-post-author img + img{
    display: none !important;
    }


    Best Regards,

    PenciDesign

  •  1
    ErickaChick replied

    It worked!! Thank you so much!!!