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  Public Ticket #1865321
Theme Layout Problem
Closed

Comments

  • lapugliesi17 started the conversation

    Details

    How are you? My name is Marco and I'm from Brazil.
    Buy the theme PenNews - News / Magazine / Business / Portfolio / Comments Landing AMP WordPress and I'm using a demo of PenNews Market News.
    Twice in the homepage construction, the system lost all my work.
    The building blocks are superimposed over the other.
    I see that the WPBAKERY system is weird.
    I'm sending a photo of the problem.
    I believe very much in the quality of the product but I can not have this problem always.
    For 2 times and more than 10 hours of lost work.
    I await help from the PENNEWS team.

    07cdc1b8-e3e1-485b-a438-1ecce86b7adf




    Detalhes

    Como você está? Meu nome é Marco e sou do Brasil.
    Compre o tema PenNews - Notícias / Magazine / Negócios / Portfólio / Comentários Landing AMP WordPress e estou usando uma demo do PenNews Market News.
    Por duas vezes na construção da página inicial, o sistema perdeu todo o meu trabalho.
    Os blocos de construção são sobrepostos sobre o outro.
    Eu vejo that o sistema WPBAKERY é estranho.
    Estou enviando uma foto do problema.
    Acredito muito na qualidade do produto mas não posso ter esse problema sempre.
    Por 2 vezes e mais de 10 horas de trabalho perdido.
    Aguardo ajuda da equipe da PENNEWS.

    07cdc1b8-e3e1-485b-a438-1ecce86b7adf

  •  501
    Penci replied

    Hi,

    Please check video tutorial to know how to build homepage with WPBAKERY .

    Make sure that you install and active all plugin come from theme.

    Please send me screeshot or video for this issue and your website management information ( admin url site, username and password  ). I will check it help you.


    Best Regads,

    PenciDesign

  •   lapugliesi17 replied privately
  •   lapugliesi17 replied privately
  •  501
    Penci replied

    Hi,

    I checked on your site and config home page help you ( http://prntscr.com/mbc386 ). 

    Please check it again.


    Best Regards,

    PenciDesign

  • lapugliesi17 replied

    Great service and problem solving.
    Congratulations.