Hey man, how are you? Recently I bought the pennews theme and I can not install the SEO or import any the demo. Why could it be? I hope you can help me. I only have the plugins installed Google Analytics and Jetpack. Can they cause a problem?
I have already been able to solve this issue. I uninstalled all the plugins I had previously and it was fixed. The problem I have now is that I can not access “Customize The Theme“. Why can it be?
Hey man, how are you? Recently I bought the pennews theme and I can not install the SEO or import any the demo. Why could it be? I hope you can help me. I only have the plugins installed Google Analytics and Jetpack. Can they cause a problem?
Hi,
Please deactivate all plugin ( exerpt plugin come from theme ) then re-install all plugin come from theme.
It it still doesn't work please send me your website management information ( admin url site, username and password ). I will check it help you.
Best Regards,
PenciDesign
I have already been able to solve this issue. I uninstalled all the plugins I had previously and it was fixed. The problem I have now is that I can not access “Customize The Theme“. Why can it be?
Best Regards,
Martín
Hi,
Strange, please send me your website management information ( admin url site, username and password ). I will check it help you.
Best Regards,
PenciDesign