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  Public Ticket #1879053
Cannot Customize -- error messages
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Comments

  • missfootloose started the conversation

    I am unable to customize my brandnew installed Soledad SimpleBlog theme. When I hit the "Publish button", I get the following message:

    "Looks like something’s gone wrong. Wait a couple seconds, and then try again."

     When I try again, I get this message:

    "The previous set of changes has already been published. Please try saving your current set of changes again."  When I try again, I get the first message again.

    When I hit the X it says changes will not be saved.

    What to do?

  •  2,700
    PenciDesign replied

    Hi,

    Seem you have a draft version of Customize or have issues with the menu or plugins.

    Please try solutions below:

    1/ Check this video tutorial

    2/ Deactivate all plugins and try it again. If it work, let's enable each plugin to check what's plugin caused this issue.

    3/ Go to Customize > change something and click on setting icon on the left of "Publish" button, and make sure you don't have any draft version there. Remove it if has a draft version.


    Best Regards,

    PenciDesign