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  Public Ticket #1883655
Theme colors changed
Closed

Comments

  • Venturinelli started the conversation
    February 5, 2019 at 5:57pm

    Hello,

    All of sudden the colors of my theme went back to the original ones. I still have all settings with my brand colors, but for some reason it's not using it.

    Can you please help me?

    Thanks

    Bruna

  •  2,700
    PenciDesign replied
    February 6, 2019 at 12:13pm

    Hi,

    Please try un-check to inline all CSS on your cache plugin, clearly all the cache and check it again.


    Best Regards,

    PenciDesign

  • Venturinelli replied
    February 6, 2019 at 12:32pm

    Hi,

    I cleared the cache but nothing changed. It seems like something is forcing the original theme colors.

    Regards,

    Bruna

  •  2,700
    PenciDesign replied
    February 6, 2019 at 12:57pm

    Hi,

    If so, please try deactivate all plugins and check it again.

    If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work, let's send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look on this.


    Best Regards,

    PenciDesign

  •   Venturinelli replied privately
  •  2,700
    PenciDesign replied
    February 13, 2019 at 3:45am

    Hi,

    This issue caused by you've missing a close </script>  tag here: http://prntscr.com/mkcuh3

    I've fixed it help you by add more this close tag.

    Can you tell me what's read more popup you're talking about?


    Best Regards,

    PenciDesign

  • Venturinelli replied
    February 13, 2019 at 2:33pm

    Hi!

    Thank you so much!!!

    I mean the popup that appears on the bottom left hand of the screen here: http://soledad.pencidesign.com/soledad-hipster/run-into-the-wood/

    Thanks!

  •  2,700
    PenciDesign replied
    February 13, 2019 at 4:47pm

    Hi,

    Please make sure you're using latest version of this theme and enable "Related Posts Popup" via Customize > Single Post Options.


    Best Regards,

    PenciDesign