Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1885239
Pen news bringing website down from safari icon issues
Closed

Comments

  • andyb313 started the conversation

    my web host has advised that my website is going offline due to CPU over usage because of 404 requests from apple touch icons.

    When the website is accessed from Safari, the application is looking for apple touch icons that do not exist and each if these requests created another index.php execution:

    How can i prevent this on the theme as i like the theme but it keeps going down?


    Errors below:

    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:37 -0600] "GET /apple-touch-icon-precomposed.png HTTP/1.0" 404 96931 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:38 -0600] "GET /apple-touch-icon.png HTTP/1.0" 404 96871 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    185.3.54.12 - - [06/Feb/2019:09:47:39 -0600] "GET /apple-touch-icon.png HTTP/1.0" 404 96878 "-" "MobileSafari/604.1 CFNetwork/976 Darwin/18.2.0"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:40 -0600] "GET /apple-touch-icon-precomposed.png HTTP/1.0" 404 96931 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:42 -0600] "GET /apple-touch-icon.png HTTP/1.0" 404 96871 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    185.3.54.12 - - [06/Feb/2019:09:47:45 -0600] "GET /apple-touch-icon-120x120-precomposed.png HTTP/1.0" 404 96977 "-" "MobileSafari/604.1 CFNetwork/976 Darwin/18.2.0"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:46 -0600] "GET /apple-touch-icon-precomposed.png HTTP/1.0" 404 96931 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:47 -0600] "GET /apple-touch-icon.png HTTP/1.0" 404 96871 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"
    2a00:23c4:ff0e:8300:800:f02f:1f97:deb2 - - [06/Feb/2019:09:47:49 -0600] "GET /apple-touch-icon-precomposed.png HTTP/1.0" 404 96931 "-" "Safari/13606.4.5.3.1 CFNetwork/902.3.1 Darwin/17.7.0 (x86_64)"

  •  501
    Penci replied

    Hi,

    It seems that, images does not exist on the your site.Please  re-add images on your site.

    If it still doesn't work, please send me your url with issue and send me your website management information( admin url site, username and password ) .I will check it help you.


    Best Regards,

    PenciDesign

  • andyb313 replied

    Please add what image?


    its https://www.toptutorials.co.uk & https://www.tttechnology.co.uk


    Also i have lost my social log ins that i believe came with the theme. Can you advise what the plugin used by default was so i can download again? 

  •  501
    Penci replied

    Hi,

    About social login, you can try use "Social Login – Professional development and support" plugin.

    Do you see errors on 2 sites?

    Do you have a touch icon defined in the head meta tags, sounds like something is looking for them. Here's a thing from stackoverflow

    http://stackoverflow.com/questions/14986650/keep-getting-404s-for-apple-touch-icon-png

    You can check like issue: https://stackoverflow.com/questions/12480497/why-am-i-getting-error-for-apple-touch-icon-precomposed-png/18256077#18256077

    you can check your existing favicon with online tool and see what can be improved with http://realfavicongenerator.net


    Best Regards,

    PenciDesign