Hello I want to know how many sites I've linked to your topic and how can I remove a site with my key with which I purchased the topic after having stopped my site?
With one regular license - you just can use for one website only. If you're using an license for multiple website, let's buy new licenses and update it because when the Envato API work, it will stop your theme for work. You should remember how much sites you're using with the license.
With this issue, you need to control for yourself because we don't manage your site. We can't affect anything on this. I think you should ask your hosting provider about how to get the password back.
Hello I want to know how many sites I've linked to your topic and how can I remove a site with my key with which I purchased the topic after having stopped my site?
Hi,
With one regular license - you just can use for one website only. If you're using an license for multiple website, let's buy new licenses and update it because when the Envato API work, it will stop your theme for work. You should remember how much sites you're using with the license.
Best Regards,
PenciDesign
and how can I exclude the site's license without having access to the site ?
someone has deleted my username and can not log in I want to stop the license to the site
Hi,
With this issue, you need to control for yourself because we don't manage your site. We can't affect anything on this. I think you should ask your hosting provider about how to get the password back.
Best Regards,
PenciDesign
Hi,
Unfortunately, there is no any option like that..
Best Regards,
PenciDesign
can not activate my key?
Yeah, the customers should control the purchased code. We don't manage it for customers.
Best Regards,
PenciDesign